Ray of Sunshine FAQ

  • What is the staff-to-student ratio?

Children aged 3-6 years = 1:8

Children aged 6 – 12 years = 1:12

  • Does your staff have a background in education or childhood development?

All Ray of Sunshine team members are Garda Vetted professionals, trained in Early Years Education or Special Needs Assistance.

  • How do you handle bullying? How are children encouraged to resolve conflicts?

We will work with the children to ensure they receive positive guidance, support, and encouragement to finding positive solutions to manage their own behaviour. The service sets realistic expectations of behaviour in accordance with the age and stage of development of the child. We apply rules and expectations fairly and consistently to all children. We do not use any form of physical punishment.

In the case of a particular incident, or persistent unacceptable behaviour, we will always discuss ways forward with the parent(s)/guardian of the child.

Please consult the Ray of Sunshine Policies and Procedures for a more detailed outline of how such incidents are handled.

  • Does the schedule include transition time between school and after school?

When a child enters the service, they are asked to wash their hands and their temperature is then taken and recorded by a member of staff. They are then shown to their Pod and given a few minutes to settle in before they are asked to start their homework.

  • Do the children have use of the playground, and will they be supervised at all times?

Our service has full access to the school’s playgrounds and a staff member will always be present with the children.

  • Do the activities change often enough that the routine does not get boring for kids?

We run multiple age appropriate activities, both indoor and outdoor. Children and their siblings who have different tastes and likes are catered for all in the same year-round location. We ensure there is always something for everybody to do, keeping the children physically and mentally active. Please see the attached Weekly Activity Outline for more information.

  • Are there quiet places set aside for when a child needs to do homework or just needs to be away from the larger group?

Ray of Sunshine prides itself on being a home away from home for children. We have access to a separate classroom where children can complete their homework in peace and quiet or if they just need a ‘chill-out’ area to relax. Again, children will always be supervised in this room.

  • Is there someone there who will help children with their homework?

Our team ensures that homework is completed prior to activities and are on hand to assist the children.

  • If my child uses assistive technology or accommodations, will they be available during homework time?

We will always strive to ensure that every child be given access to any assistance or accommodations where possible. If a parent has a particular concern in relation to this, we encourage them to contact the service so that it can be talked about in more detail.

  • Is there internet access if children need it for homework?

Yes, we have access to the schools Wi-Fi network.

  • Does the service connect with what my child is learning in class? If so, how does this work?

At Ray of Sunshine we are strong believers in ‘Emergent Learning’. This includes asking about what they are learning about in school or finding out if there is a particular subject they find fascinating and incorporating that as much as possible into our own activities in an age appropriate way.

  • What are the hours of the programme?

Ray of Sunshine services operate from 7 a.m. until 7 p.m. Monday-Friday, excluding bank holidays.

  • What happens if I am delayed at work?

We understand that sometimes a parent is unavoidably delayed when coming to collect their child. We will ensure that the child receives a high standard of care in order to cause as little distress as possible.  Parents/guardians in this situation must contact the Manager to say that they will be late and arrange with staff what to do. Children are only released from the service to individuals named by the parent.

We reserve the right to charge a late collection fee for persistent lateness in collection of children. Our fee is €5 per hour or €4 per hour if there are siblings.

  • Will food and snacks be provided?

Due to Covid-19 hot food will not be provided by Ray of Sunshine at this time. We are also restricted from heating up dinners provided to the child by parents or guardians. We do, however, encourage parents/ guardians to provide enough snacks to their child to sustain them while they are attending our service

  • What happens if my child becomes unwell whilst attending the service?

If A Child Becomes Ill When Attending the Service:

•           Parents/guardians will be informed of our concerns and procedures we are taking and will be asked to collect their sick child. We may need to call a GP or use emergency services.

•           If a parent cannot be reached the next named on the emergency list will be contacted.

•           If a child’s temperature is raised it will be monitored, recorded and medication administered, if required.

•           We advise that sick children must be kept at home.